Please contact us at email@example.com, with the following information:
- Description of the issue (more details help us solve the problem better)—what happened and what did you expect to happen?
- Does it happen on some particular action (such as clicking a button or entering some data)?
- Does it always happen?
- How long has it been happening, or when did you first notice this issue?
- Your browser type (such as Internet Explorer, Google Chrome, Mozilla Firefox, Opera, etc.)
An example of a great support request would be “I use Internet Explorer 11. Every time I click the Add Contact button, I get logged out. This started five minutes ago, at noon December 12, 2017. I have never had a problem adding a contact before this.”
The Next Mountain team will review the details and investigate the issue.